Shipping policy

Shipping Policy

Last Updated: July 13, 2026

All orders are processed and shipped within 48 hours of order confirmation
Orders placed on weekends or public holidays will be processed on the next business day
You will receive a confirmation email once your order has been processed and is ready for dispatch

Standard delivery time: 3–7 business days from the date of dispatch, depending on your shipping location
Delivery times are estimates and may vary based on your address, courier partner performance, and unforeseen delays
We are not responsible for delays caused by weather conditions, natural disasters, public holidays, or other factors beyond our control

Shipping charges will be calculated and displayed at checkout before you complete your purchase
Any applicable taxes or customs duties for international orders are the responsibility of the customer
We may offer free shipping promotions from time to time, which will be clearly communicated on our website

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and courier partner details
You can track your package directly through the courier partner's website using the provided tracking number
Please allow up to 24 hours for the tracking information to update after dispatch

If your package is delayed beyond the estimated delivery window, please contact us and we will assist you in tracking it
In the rare event that your package arrives damaged, please notify us within 48 hours of delivery with clear photographs of the damaged item and the original packaging. We will arrange for a replacement or refund as applicable
If your package is lost in transit, we will file a claim with the courier partner and either reship your order or issue a full refund after investigation

You are responsible for providing accurate and complete shipping information at checkout
If you realize you have entered an incorrect address, please contact us immediately at +91 98860 28461 or rukminiglobal.inc@gmail.com. We will do our best to update the address before dispatch
Once an order has been shipped, we cannot change the delivery address. Any rerouting or reshipping costs will be your responsibility

We currently ship across India
For international shipping inquiries, please contact us directly at rukminiglobal.inc@gmail.com
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the sole responsibility of the customer